We at Columbus Aesthetic & Plastic Surgery are committed to excellence in service. Customer service is a top priority; therefore, we will make every effort to fulfill your needs.
Please feel free to call, write or e-mail us with your requests, questions, suggestions, and comments. It is our goal to serve you in the most pleasant, efficient and professional manner possible. Your input is always appreciated.
You can reach us by one of the following methods:
614.246.6900 (Available Monday – Friday 8am-4:30pm EST)
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4971 Arlington Centre Blvd.
Columbus OH 43220
ONLINE SHOPPING TERMS AND CONDITIONS
All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below.
Our customer’s online security is our highest priority, therefore we utilize the trusted Google Checkout service for your convenience. Google Checkout is a fast, secure and convenient way for consumers to shop online with major retailers.
Acceptable Forms of Payment
We accept major credit and debit cards, including VISA, MasterCard, American Express and Discover. Simply enter your credit or debit card information into your secure Google Checkout and you can select your preferred payment type during checkout.
Shipping and Delivery
Orders will ship either by UPS or FedEx. Shipping and handling costs are charged per item and are not based on delivery location. Estimated delivery time once we ship your order is 4 to 5 days.
After you have placed your order, we will send you an email confirming your order with an order summary including the items you purchased and a purchase total.
If your order is undeliverable it will be returned to us and we will notify you via email address provided at checkout that your order could not be delivered. We will automatically refund the cost of the order including shipping and handling charges to the Retail Payment Method used on the order. Therefore, it is important that you provide us with your current e-mail address at all times.
Online Purchase Return Policy
CAPS gladly accepts returns of products purchased in our online retail store for a full refund or exchange within 30 days of the order ship date. Refunds will be made in the form of the original payment.
You can send the item back to us at the address below using a trackable method. Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy. Please be certain to insure the package.
Our return address is:
Columbus Aesthetic and Plastic Surgery
4971 Arlington Centre Blvd
Columbus, Ohio 43220
If you do not have the packing slip, please include the following information with your return:
Your name and billing address
- The name, address and ZIP code of the person who placed the order, if it was a gift
- The original purchase price and approximate date of the purchase